Effective Date: October 6, 2025
Blue Collar Trades is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our HVAC and electrical services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a service quote or consultation
- Schedule an appointment
- Contact us through our website, phone, or email
- Sign up for updates, newsletters, or special offers
- Submit reviews or testimonials
- Apply for employment
This may include:
- Name, address, phone number, and email
- Service address and project details
- Payment information (processed securely through third-party services)
- Service history and preferences
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain details about your device and browsing behavior, including:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on site
- Referring website or search query
- Device type (mobile, tablet, desktop)
2. How We Use Your Information
We use the collected information to:
- Provide and Improve Services: Deliver, maintain, and enhance our HVAC and electrical services.
- Communicate: Respond to inquiries, schedule service calls, and send reminders or updates.
- Process Transactions: Handle payments and maintain accurate service records.
- Marketing: Send occasional promotions or service recommendations (with your consent).
- Compliance: Meet licensing and legal obligations.
- Website Performance: Analyze usage patterns to improve our website’s functionality and experience.
3. How We Share Your Information
We do not sell or rent your personal information. We may share data only when necessary to:
- Work with trusted third-party service providers (e.g., payment processors, scheduling software).
- Comply with legal obligations or protect our rights and customers.
- Facilitate a business transfer such as a merger or sale.
- Ensure safety in emergency situations.
4. Data Security
We take your security seriously and implement industry-standard measures such as:
- SSL encryption for secure data transmission
- Limited employee access to personal data
- Secure data storage and system monitoring
- Regular website and system updates
Despite these precautions, no online transmission or electronic storage method is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to:
- Improve user experience and navigation
- Analyze website performance
- Personalize content and marketing
You can adjust or disable cookies through your browser settings at any time.
6. Your Rights and Choices
You have the right to:
- Access the information we hold about you
- Request corrections or deletions
- Opt out of marketing communications
- Request a copy of your data in portable format
To exercise these rights, please contact us using the information below.
7. Third-Party Services
Our website may include links or integrations with third-party platforms such as:
- Google Maps and Google Business Profile
- Facebook, Nextdoor, or Instagram
- Payment processors and analytics tools
We are not responsible for their privacy practices. Please review their policies before providing any personal information.
8. Data Retention
We keep your personal information only as long as needed to fulfill service requests and comply with legal or accounting requirements.
9. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect information from children under 13.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted here with a new “Effective Date.”
Contact Us About Privacy
If you have questions or concerns about our privacy practices, please contact:
For questions regarding these Terms, please contact us at:
Blue Collar Trades, LLC
Concord, NC
📧 office@bluecollartrades.org
📞 (980) 485-4492
11. North Carolina Residents
As a North Carolina-based business, Blue Collar Trades complies with all applicable state and federal privacy laws.
